We will notify you by e-mail or telephone when your order is ready for pickup.

Please e-mail hello@hunterandshaye.com for any inquiries. To reach us by telephone number, please call us at 905.738.3313 within business hours.

No appointments are required. We accept walk-ins during hours of operation.

Yes we do! However, when a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.

You may check with your country’s customs office to determine if there will be additional costs.

The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products.  By placing an international order outside of Canada, the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. We are not responsible for any customs restrictions, tariffs, or other regulations that may apply at customs in any country.